Winstanley/York redevelopment exhibition

An update exhibition for the regeneration of the Winstanley and York Road estates will take place at York Gardens Library at the following dates:

  • 3pm – 8pm, Wednesday 19 November
  • ​2pm – 5pm, Thursday 20 November
  • 10am -1pm, Friday 21 November

The exhibition will include:

  • Inkster and Penge refurbishment plans
  • Update on development at Bramlands
  • Results of tenants housing needs survey
  • Update on preferred option
  • Development along Grant Road
  • Winstanley Estate public realm improvement
  • York Gardens and community facilities

A team will be there to answer questions. Including:

  • Philip Morris, Winstanley and York Road Regeneration Project Manager
  • Charlotte Haley, Winstanley and York Road Regeneration Project Officer

>>> See our previous article in our Winstanley/York Road redevelopment dossier.

Winstanley/York redevelopment exhibition

We are currently distributing leaflets. If you can help us to distribute in your area, please contact us.

 

Filed under: Winstanley&York Road Winstanley/York redevelopment exhibition

Another tower proposed near Lombard Road

Author: Cyril Richert

 

Another tower proposed near Lombard RoadAnother planning application came out last month (2014/5357) to build a 14 storey tower at 56 – 66 Gwynne Road SW11 3UW, just behind the development site that we were talking about two weeks ago.

Another tower proposed near Lombard Road

The description is: Comprehensive redevelopment involving the demolition of an existing two-storey commercial building, excavation to form new basement and replacement with a new 14 storey building to provide mixed use comprising of commercial/retail at ground & mezzanine levels and 33 residential flats above with cycle and refuse storage facilities at basement level.

There are currently already 7 objections, which should guarantee that the scheme will go before the Planning Application Committee (under the new rule, less than 3 objections won’t go before the PAC, in addition to the current “no-representation from the residents” rule).

In September 2008, in the same road, a nine storey building (with 130 flats) was proposed (2008/3406). Planning permission was refused for the following reason:

“The proposed development would result in an unneighbourly and substantial overdevelopment of the site, with its scale, form and massing resulting in a visually dominant and overbearing development which would relate poorly to and not physically integrate effectively into its immediate surroundings; the development would result in a poor outlook and environment for some of the flats, and would result in a loss of outlook and increased sense of enclosure for nearby residential occupiers, and would fail to provide adequate refuse storage facilities; contrary to policies H10, H11, TBE1 and TBE5 of the Unitary Development Plan.”

The location of the building, in the current environment (however likely to change if the Council grants permission for a 28 storey building in Lombard road, blocking the view to the river) will obscure light and views from the newly build adjacent dwellings (some of them with roof terraces). It will also be dominant to the public park opposite.

Another tower proposed near Lombard Road

Proposed site location (currently 2 storeys)

In addition, the current proposal for a 14 storey tower is contrary to Wandsworth planning documents. The Site Specific Allocation Document (part of Wandsworth Borough Local Plan, reflecting the borough statutory policies and guidelines for planning development) has got a section dedicated to a site nearby, at 12-14 Lombard Road, SW11 (p174). It says:

Tall buildings: In accordance with Core Strategy Policy IS3d, tall buildings in this location are likely to be inappropriate. In accordance with DMPD Policy DMS4, the height at which a development in this location will be considered to be tall is 9 storeys.

However the Council told us that they now want to designate the area as a “focal point”, which means that they could accept taller buildings (and we were told that they even encourage developers to go for “iconic” towers).

In addition, as some objections stated: “The proposal has been submitted with the provision of some live/work units. None of these in our development were sold or operated as live/work units and all subsequently applied for a change of purpose to living/dwelling units. There is no reason to believe ANY units in the new development will be saleable as live/work units and the application as such is purely intended to satisfy planning via the ‘back door.’

We have already shared similar concerns about Wandsworth becoming a dormitory borough and the Council taking absolutely no action to contradict this trend. The lack of measure to oppose government legislation allowing change from offices to residential without any planning permission is an example, in addition to past granted permissions to allow major loss of office space, such as 77-83 Upper Richmond road development (P.A. 2011/0054), or the more recent report from the BBC showing that Wandsworth Council allowed a developer to drop all office space from development.

Additional concerns from local residents are – as usual with all new developments – reside within the increased congestion and the lack of adequate parking provision for the scheme.

You have until 21st November to comment on the application.

Filed under: Clapham Junction Another tower proposed near Lombard Road

PCS to be redeveloped into 65 residential flats?

Author: Cyril Richert

PCS to be redeveloped into 65 residential flats?

It’s with surprise that we discovered last Friday that a planning application (2014/5052) was submitted to convert the entire PCS office building (Public and Commercial Services Union) at Clapham Junction station into 65 residential flats (comprising of a mix of 18 x 1 bedroom, 39 x 2 bedroom and 8 x 3 bedroom flats ).

Er, in case you want to comment on the application, it’s way too late, as it shows that you had until … 2nd October 2014. Have local residents been notified about the request for a change of use (from business to residential)? Nope! Have the Northcote ward Councillor communicated about this planning application in their Newsletter? Nope! Have the Town Centre partnership (business meetings) been notified? Nope! And more important: have the employees of PCS been informed? Nope!

Actually the staff was only told on 24th October by Mark Serwotka, General Secretary, in an official communication saying:

“Staff may recall that back in 2008 we were approached by property developers for the acquisition of the PCS Clapham office as part of the development of Clapham Junction. […]

As we reported in 2008, exploratory talks were held with developers. But then the global financial crash took hold and interest in the Clapham site quickly waned. Unsurprisingly, with the upturn in the economy. developer interest in our Clapham site has been rekindled. The potential development of Clapham Junction, taking account of station footfall, has obvious attractions for developers.

This is to inform staff that we are in discussion with our property advisors to establish the level of interest and what potential options exist for us to explore. […] In line with this , we have been advised to lodge a planning application with Wandsworth Council in order to maximise the potential value of the building and have done so.”

According to PCS internal union (P.F.L.C.P.S.A) it might be linked to the failure of the merger with UNITE (refused by delegates) and the wish to find other funding.

Déjà vu

PCS is the Trade Union in occupation at Falcon House, since its construction more than 20 years ago. Many of PCS’s staff either live locally in Clapham Junction area or are reliant on the proximity of rail services at Clapham Junction station for their journey to work. The PCS is one of the few major employers still present in Clapham Junction, with a staff of approximatively 240 who, together , contribute significantly to the social and economic life of the centre. As the Head Quarter of a trade union with 300,000 members, Falcon House receives as many as 350 visitors per week according to a contribution sent to the Planning Application Committee in 2009.

In their objection to the proposal to erect two 42 storey towers at the station in 2009, they told the Council that the developer’s proposal was making “no reference on effects of the loss of 241 full time jobs in Clapham Junction“. Therefore we can only be surprised now that the same people who objected against the loss of jobs are fulfilling quitely the same purpose.

In a submission to the Council, the Clapham Junction Action Group wrote at that same time:

“The fundamental problem with the scheme is that it has been developed under a system of appraisal that has only looked at the values of office space as is currently available at Clapham Junction. With the availability of only sub-prime office stock, and inadequate levels of floor space availability, the current market for office is severely under-shopped and under-valued. If the development were to seek to establish prime office units at this location, then the evaluation of these units, based upon the accessibility of the location, would be quite different. It would then work to set a new benchmark to enable further inward investment and development of office and workspace uses in the area, including land at LIDL and Boots.

With such great accessibility to Central London, both airports, and the highly skilled and qualified workforce of South West London and Surrey, this location could easily attract a major international company as an occupier, lifting up the business profile of Wandsworth as a whole.

[…] More residential will do nothing to improve the area and provide little in the way of a much needed daytime economy for caterers, service providers, retailers and convenience stores in the area.

Without developing a stronger daytime population at this location the viability, of the whole retail scheme is at risk; considering the fact that the Westfield London is only 11 minutes away, and will only become more accessible as the London Overground service improves over time.”

It was valid in 2009, it’s even more valid in 2014!

The New Permitted Development rights​ give little possibilities for the Council

The lack of notification might have been induced by the little power left to the Council to decide a change of use, since the government introduced some new Permitted Development rights in May 2013. Key changes (in our case) include the permitted change of use from office (B1 use class) to residential (C3 use Class). This new permitted development right is temporary and will expire on 30th May 2016 (thus maybe the need to act now)0 to be granted permission). In other words, there is no requirement for planning permission and this is now given automatically through PD rights (except for listed buildings).

However, PD rights can be removed by the local planning authority, either by means of a condition on a planning permission (lack of transport access, flooding zone), or by means of an Article 4 direction. Thus, the GLA has applied for all of central London, i.e. the City, the West-End, the Tech -City in the east, to be exempted from the new PD rights, therefore it does not apply to Nine Elms in Wandsworth.

The Council could have chosen to restrict permitted changes of use from office to residential by making an Article 4 direction as several other Boroughs did (this could apply to a specific area, e.g. Putney Town Centre or the whole Borough). An Article 4 Direction is an order made by a local planning authority to restrict and remove certain PD rights. This can be used for conservation area, or to exclude the town centre zone from the new PD rights.

Although the Council acknowledged (Strategic Planning and Transportation Overview and Scrutiny Committee – 24th June 2013) that in June 2013 some outer London boroughs were looking at making such directions, they decided to abstain in fear of being subject to possible claims for compensation. In fact many borough applied for such exemptions: Islington challenged the Secretary of States and got an exemption for a large part of the borough, Croydon argued of its origin back in the 50s as an office location in its centre, Brighton confirmed an exemption affecting its centre, etc.

The officer in charge argued that as the rule is likely to change in the coming months, there will be a need for the Councils which got an Article 4 Direction, to ask for a new one.

In other words, as Wandsworth Council did nothing, they won’t need to re-apply for something. The loss of offices (with a potential of getting some money through new developments) seemed more appealing than the risk of being subject to compensation if protecting the areas.

The Council sees a surge of tower aapplications

In any case we can be certain that the plan as presented for the conversion will not apply anyway, as this is only an operation to maximise the value of the site and sell it to a future developer which will apply for a totally new scheme.

And as Wandsworth’s officers are currently considering favourably all towers between 25-30 storeys (even in location when their own planning documents say they are inappropriate) you can be certain that they would look favourably to one or more similar towers for the vacant area.

Today, PCS’ fate in Wandsworth resides within its staff and the decision made by the delegates of the Union. 

 

Filed under: Clapham Junction PCS to be redeveloped into 65 residential flats?

Planning Forum meeting November 2014: some feedback

Author: Cyril Richert

A planning forum meeting was organised by the Council on Monday 3rd November 2014, 17 months after the last one. Cllr Sarah McDermott, new chair of the Planning Application Committee (PAC) decided to resurrect this meeting, similar to the wish of her predecessor, Cllr Cuff, who eventually abandoned it in July 2013.

 1- Scheme of Delegation

The Council has revised its planning application rules and decided that from this month any application with less than 3 comments (from different households/addresses) will no longer be presented before the Planning Application Committee. Proposals recommended for refusal will only come before the committee if they pass some threshold (10 units for residential).

Residents who want a specific proposal to be discussed will have to ask their ward Councillor, who will then ask the Chair of the PAC. They could refuse, although we were told it was unlikely (sic!).

So not only Wandsworth Council is the only Council in London refusing any delegation/representation at the Planning Application Committee, but now they have also decided to restrain even more the possibilities of objections.

2- Proposed changes in Planning Legislation – Permitted Development

The government is planning a number of changes in the planning legislation in order to make possibilities for change of use and conversions from business to residential even easier.

The new Permitted Development rights were introduced by the government in May 2013. Key changes included the permitted change of use from office (B1 use class) to residential (C3 use Class). As it was meant to expire on 30th May 2016 the government is also planning to make the change permanent.

Wandsworth Council responded to this consultation with a 38 page document, listing a series of concerns. Although few schemes have been implemented under the new rule, Council’s figures show that currently it could represent a loss in offices of 45,000 sqm (number of residential units in pre-approval: >600). More alarming, they have noticed that it often concerns buildings currently occupied as offices (and not empty offices only).

Following the publication of the changes to permitted development rights the Council made a few bids to get exemptions without success, even for Putney. Nine Elms was granted exemption following a bid from the GLA.

The Council could have chosen to restrict permitted changes of use from office to residential by making an Article 4 direction as several other Boroughs did (this could apply to a specific area, e.g. Putney Town Centre or the whole Borough). Although the Council acknowledged (Strategic Planning and Transportation Overview and Scrutiny Committee – 24th June 2013) that in June 2013 some outer London boroughs were looking at making such directions, they decided to abstain in fear of being subject to possible claims for compensation. We saw later that Islington challenged the Secretary of States and got an exemption for a large part of the borough, Croydon argued of its origin back in the 50s as an office location in its centre, Brighton confirmed an exemption affecting its centre, etc.

The officer in charge argued that as the rule is likely to change in the coming months, there will be a need for the Councils which got an Article 4 Direction, to ask for a new one.

In other words, as Wandsworth Council did nothing, they won’t need to re-apply for something. The loss of offices (with a potential of getting some money through new developments) seemed more appealing than the risk of being subject to compensation if protecting the areas.

3- Local Plan Consultation

Following the rejection of the local plan submission by the government inspector (see HERE), a new consultation is taking place and representations need to be submitted  before the 28th November 2014.

4 – Further Supplementary Planning Documents

The Council is also in the process of reviewing the Lombard Road riverside area. The current planning documents say (Site Specific Allocation Document p174):

Tall buildings: In accordance with Core Strategy Policy IS3d, tall buildings in this location are likely to be inappropriate. In accordance with DMPD Policy DMS4, the height at which a development in this location will be considered to be tall is 9 storeys.

The Council is proposing now to designate the area as a focal point.

Of course it is just a coincidence that several developments are proposed for this area, with one tower of 28 storeys (and 14 storeys for Gwynne Road, a few yards behind), in complete contradiction with the planning policies. Any suggestion that the Council might actually try to fit the developers’ needs with a retrospective change was denied (it’s a “framework” apparently).

Questions

A member of the forum told us that according to their own survey, trying to identify who was actually occupying the new Riverside developments, they found 1/3 main residence, 1/3 “pied a terre” and 1/3 used only as investment shells. The Council said they have not done such survey on the riverside developments and their own figures don’t show such empty occupancy rate.

Regarding a question on the widening gap between the planning policies and  the current granted applications, the Council responded that “the Planning Application Committee has to consider the context and balance between good and harm“.

Filed under: Planning strategy Planning Forum meeting November 2014: some feedback

CJTCP – meeting 12 October 2014: feedback

Author: Cyril Richert

As usual when I attend the Clapham Junction Town Centre Partnership (business associations) meeting, I give a quick feedback on some specific points that were discussed.

Town Centre Management

We reported during the last feedback that Wandsworth Council aimed at removing funding for the business organisations of each town centres in the borough by April 2015.

Since the last meeting, the Council has reviewed its possibility and confirmed they remain supportive of the Town Centre management: there is no longer any deadline to force a change.

However, they want to explore the possibilities to move to self sustainability and they have appointed a company called Central Management Solutions to provide resources to look at more sustainable models.

CMS is a specialist management company for urban centres and particularly for Business Improvement District (BID). The first phase will be a global feasibility study across the borrow to explore the different possibilities: BIDs (implemented in 187 locations it works in some places, not in others), partnership management, voluntary contribution, raising money, … etc, including staying as it is currently (each of the 5 town centres cost about £80-100k/year).

It was specifically noted that any change will be unlikely to include representatives of the local communities as they won’t provide any funding to the new organisation.

Christmas lights

Some of Clapham Junction areas will have new Christmas lights (partly paid by the business associations, partly the Council). Switch-on ceremonies will happen on the following dates:

  • 26th November: Clapham Junction + Lavender Hill
  • 28th November: Northcote Road
  • 29th November: St John’s Hill
  • 30th November: Belleville Road
  • 2nd December: Battersea Square

 

Filed under: Town Centre Business meeting CJTCP – meeting 12 October 2014: feedback

Large developments encline to ignore Wandsworth planning policies

Author: Cyril Richert

Is Wandsworth a new free land for developers wishing to erect high luxury towers ? Was there a pledge from the Conservatives at the last local election to transform Wandsworth landscape? Or is it the case that developers come in number for higher schemes because they know that the Council will look at their proposals with sympathy (and maybe even encourage them)? And why developers ignore Wandsworth planning documents when submitting applications to the Council?

Within the last 12 months we’ve seen several major developments, all including very high towers, proposed for Wandsworth, within 1.5 mile of Clapham Junction.

A common characteristic to all those schemes is that they contradict the Local Plan, Wandsworth own planning documents. However in all cases it is obvious that pre-discussions with the Council did not discourage developers in anyway to pursue their plans.

Part of Wandsworth Local Plan is the Site Specific Allocation Document (SSAD) produce by the Council’s planning department to give guidelines to what is possible and what they would consider inappropriate. The indications given in the SSAD and the schemes proposed by the developers couldn’t be more apart:

Large developments encline to ignore Wandsworth planning policiesSouth Thames College/Welbeck House/17-27 Garratt Lane, SW18 (SSAD page 80):

Tall buildings: In accordance with the Stage 2 Urban Design Study – Tall Buildings, the site is sensitive to tall buildings […] Para 2.8 of the S2UDS refers to both the offices in Garratt Lane and Welbeck House as “less successful” and some reduction of existing storey heights will be sought, in part, on both sites. This is to ensure a better relationship to adjoining listed buildings and to enhance the appearance of the Wandsworth Town Conservation Area

>>> The Council is proposing a 26 storey tower (while existing building are 6-9 storeys)

Large developments encline to ignore Wandsworth planning policiesBramlands: Grant Road/Falcon Road Junction

On the picture produced in the draft Wandsworth Stage 2 Urban Design Study (S2UDS) – Tall Buildings (December 2009), one can see that the site at the corner of Grant Road/Falcon Road is considered, by Wandsworth planners, as suitable for a maximum of 6-storey building. The draft says (page 22):

2.43 The site of 140-150 Falcon Road and the area fronting on to Grant Road immediately to the north of the station suffers from a poor layout and design. In common with the rest of the town centre south of the railway this part of Falcon Road contains buildings of generally of three to four storeys. Here, applications for development of 5 storeys and above will be subject to the criteria of the tall buildings policy. Applications for buildings of more than 6 storeys will generally be unacceptable, and will only be considered in exceptional circumstances.

>>> The Council’s project team working on the area has suggested in all its pre-consultation exhibitions and documents that several towers up to 25 storey could be erected at the location.

Large developments encline to ignore Wandsworth planning policies12-14 Lombard Road, SW11 (SSAD page 174)

Tall buildings: In accordance with Core Strategy Policy IS3d, tall buildings in this location are likely to be inappropriate. In accordance with DMPD Policy DMS4, the height at which a development in this location will be considered to be tall is 9 storeys.

>>> Private developers are running public pre-consultation with a proposal to build a 28 storey tower at the location.

Last April, The Putney Society, Wandsworth Society, the Clapham Junction Action Group and Friends of Putney Common community group published a dossier to express their concerns at the way Wandsworth Council has dealt with a number of important planning applications, in the context of published planning policy documents and guidelines.

Is it surprising that in view of the previous decisions, and while the leader of the Council declared a few month ago that planning policies are only guidelines, developers feel all welcome to submit their schemes without specific attention to the local planning documents?

Filed under: Planning strategy Large developments encline to ignore Wandsworth planning policies

A new 28 storey tower proposed in the area

Author: Cyril Richert

A new 28 storey tower proposed in the area

Another very high tower is proposed within the close vicinity of Clapham Junction. Just beside the Grade II listed Cremorne/Battersea railway bridge (where a local architect presented a footbridge linking Battersea square and Imperial Wharf last year), Barratt London is proposing to build a 28-storey tower (12-14 Lombard Road, SW11).

According to their pre-consultation website, the plan consists of:

  • 158 new dwellings with a mix of:
    • 1 Bed: 54 apartments
    • 2 Bed: 80 apartments
    • 3 Bed: 24 apartments
  • 535 square metres of ground floor commercial space
  • Single level basement with 30 car parking spaces and bicycle storage
A new 28 storey tower proposed in the area

Location of the 28 storey development proposed (click to see bigger)

The developers describe the scheme as:

“a landmark building that creates a focal point for this important site on the river [and] a unique shape along the riverside with its rotating balconies; reflecting the significant location and aspirations of Wandsworth Council to provide superior architecture in the borough”

This scheme echoes the one proposed by the Council itself in Garratt lane (we were talking about it last week) as it is similarly at odd with Wandsworth Council planning documents.

The Site Specific Allocation Document (part of Wandsworth Borough Local Plan, reflecting the borough statutory policies and guidelines for planning development) has got a section dedicated to the site at 12-14 Lombard Road, SW11 (p174). It says:

Tall buildings: In accordance with Core Strategy Policy IS3d, tall buildings in this location are likely to be inappropriate. In accordance with DMPD Policy DMS4, the height at which a development in this location will be considered to be tall is 9 storeys.

Therefore if more than 9 storey is considered to be inappropriate according to the Council’s planning documents, why are the developers proposing a 28 storey tower? Probably for the same reason a 26 storey tower is proposed for Garratt lane (by the Council itself): because nobody care about the rules, and the Council in charge of enacting them is even leading by example.

In order to submit comments, you can contact the developers by email at info@lombardroad.com or call 0845 460 6011.

Filed under: Clapham Junction A new 28 storey tower proposed in the area

Council’s plan for a Cluster of High Towers

The Clapham Junction Action Group is currently distributing leaflets in the area to warn about the Council’s plan for a Cluster of High Towers beside Clapham Junction station.

Related articles:

You can download our leaflet HERE and see it below.

>> If you can help us to distribute in your area, please contact us.

Council’s plan for a Cluster of High Towers

Council’s plan for a Cluster of High Towers

Filed under: Winstanley&York Road Council’s plan for a Cluster of High Towers

Even the Council’s own proposal can’t bear following its own planning documents

Author: Cyril Richert

Even the Council’s own proposal can’t bear following its own planning documents

We have just received last Wednesday (although dated 8th October!) a new application for a 26 storey tower at Garatt Lane. You might not consider this as our prime area of interest (although it is close to the Ram Brewery that we commented on, and this is just in front, beside South side!) however the proposal on Council’s land raise some attention, not only because of the size but primarily because it contradicts blankly Wandsworth borough Local Plan for the area.

Even the Council’s own proposal can’t bear following its own planning documents

* = listed buildings

The planning application 2014/5149 says:

Demolition of existing buildings and erection of four new buildings ranging in height from 4 to 26 storeys to provide 202 residential units, 2,389sq.m of commercial floor space (Class A1, A2, A3, A4 and A5, B1(a)) and D1 (relocation of Wandsworth library) and associated parking, access routes, amenity space, public realm works and alterations to the adjacent Old Burial Ground on Garratt Lane.

You will note that this is the Council’s own application.

The Wandsworth Society responded to the initial consultation in July. We supported the removal of unsightly existing buildings, and a contemporary design for replacements, but strongly objected to an “excessive” 25-storey tower (now being 26!):

“The Wandsworth Society welcomes in principle the redevelopment of the site and the removal of existing buildings. A contemporary design for the new buildings is appropriate and the approach adopted by the architects could produce an acceptable scheme.

But the height of new buildings proposed, particularly the 25-storey tower, is excessive and must be addressed – in accordance with the Council’s own recent and clear statements on new development in the neighbourhood.”

Indeed the statement in the Site Specific Allocations Document (Feb. 2012) states (page 80):

Tall buildings: In accordance with the Stage 2 Urban Design Study – Tall Buildings, the site is sensitive to tall buildings […] Para 2.8 of the S2UDS refers to both the offices in Garratt Lane and Welbeck House as “less successful” and some reduction of existing storey heights will be sought, in part, on both sites. This is to ensure a better relationship to adjoining listed buildings and to enhance the appearance of the Wandsworth Town Conservation Area”

However, in complete contradiction, the developer’s Heritage statement (i.e. the Council, as this is their own application, not a private developer) states:

“The general impact will be positive, adding distinctive and well-designed new buildings at the heart of the centre, reinforcing its historic function.”

Therefore once again we wonder what is the point of spending so much effort and money in a planning department, when planning documents produced can be ignored at will. Indeed, Cllr Govindia, leader of Wandsworth Council, said this year that they were not more than … guidelines!

A lively discussion is posted on Streetlife about the scheme.

You can comment on the application until November 16th 2014, on the Council’s website (online comment HERE).

Filed under: Wandsworth Town Even the Council’s own proposal can’t bear following its own planning documents

Independent Research shows Wandsworth planning consultation method failed

Author: Cyril Richert

A new research on Wandsworth planning consultation concluded that “citizens are not discouraged to further participate by the way the consultation tools works, but rather by the council’s attitude towards their views“.

And it says that Wandsworth is “either not aware of the problems or is not interested in improving the service delivered”. The study found also that Wandsworth Borough Council (WBC)  did not request any feedback from its citizens, “which means that a communication channel does not exist betweens the Council and its residents“.

Last month, Adelina Grigoraş published a study called “Technology as a Tool for Public Participation in the Planning Process: Lessons Learnt From the London Borough of Wandsworth” (download HERE) as part of her degree at the University College London, Faculty of the Built Environment.

The purpose of this research was to examines the way public consultations are undertaken in the context of the current modern society, where information communication technology (ICT) is used in all activity fields,  to assess the extent to which this was achieved in the London Borough of Wandsworth and analysing people’s level of trust in the planning system overall.

The research explains that the most important ingredient for successful consultations is the trust of citizens in the planning system, which can be achieved by demonstrating people that their views matter. The conclusion of the study shows clearly that WBC is failing to achieve that.

Successful consultation is not exposing a fait-accompli

Consulting the community gives two direct advantages, according to the document. It saves money by avoiding building the wrong building at the wrong place, and a widely accepted proposition is unlikely to be challenged. Another argument cited in favour of promoting public participation is valuing local knowledge, much more so than an individual planner could develop.

In a case for early consultation, it says that citizens must be asked to participate in decision-making from early stages, when their insights can make a significant change, not just asking them whether they agree or disagree with certain proposals.

The study found that WBC current strategy is called ‘Decide and Defend’ (DAD). This consists of announcing the location for a development and then building arguments in order to defend the decision (cf Rydin, 2011). Therefore, the public is not left with any option other than oppose the development or agree with it. It says:

“If developers’ strategy would encourage people to engage more in planning issues from the early stages of a planning application instead of using the DAD approach, NIMBY behaviour may be avoided.”

The issues of public consultations in Wandsworth

All individuals agreed  that the information available online is a very useful feature of the consultation.

Having interviewed planning officer, Adelina Grigoraş found that the Council is happy enough with the softwares used on the planning portal because it makes their job easier (save money and time). They blame the lack of use on the fact that people cannot be bothered to remember their passwords. They only recognise that public consultations could be improved by organising social meeting… although the Council did exactly the opposite by cancelling all planning forum meeting since last year.

On the other hand, members of the community gave very similar responses (while not directed in any way by questions) showing that they face the same problems when using the planning portal: lack of formatting possibility, scanning letter impossible to convert into Word documents, lack of notification when changes occur, documents do not have proper descriptions/titles. All issues very easy to fix.

The author said:

the fact that this problem persists for a few years now means that the council is not interested in improving the services they deliver“.

She added:

“Some measures need to be taken so that people are encouraged to further participate in planning decision-making, instead of just providing them the means to do so.

People are mostly annoyed by the council’s attitude towards their views and by the fact that they feel that some decisions are being imposed on them rather being unhappy with way they are consulted. It is not enough just to provide people with the tools to use a certain service, but it is also necessary to promote the service itself. The most efficient way to achieve this is by gaining the local community’s trust through showing them how their views actually make a change, instead of making them feel as a tick-off exercise.”

The formatting issue is a striking example as the study says it shows that

“Either people are right in assuming that their views actually do not matter to the council more than the law stipulates or the council did not consider the formatting issue such an important matter.”

And having noticed that no communication channel has been built between the authority and the citizens, the study says:

“Improving the services delivered will be challenging in the future if the flaws of the process are unknown to the policy-makers”

 A striking conclusion against the Council’s attitude

The conclusion of the research is very hard on Wandsworth Council. It says:

“People often feel that the cost of their participation to public consultations in terms of energy, time and money does not meet the results achieved. In fact, they felt that their views were rather dismissed and ignored and that some of the information provided by the LBW was purposely obfuscated. Part of the objectives of a democratic governance are transparency and openness, which are clearly not achieved when citizens feel ignored and believe that some things are hidden from them.

And the final part of the study concludes:

“Yes, the online service is adequate, but this is not sustainable. A deeper analysis of the public consultations revealed a bigger picture: the tool used for consultations works, the method does not.”

It’s the occasion to look back at what we were officially complaining about in April 2014:

Filed under: Planning strategy Independent Research shows Wandsworth planning consultation method failed